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AI Agent Security at Introw.io

Find out how Introw ensures a safe and secure AI experience.

Wouter Moyaert avatar
Written by Wouter Moyaert
Updated over 2 weeks ago

At Introw.io, we take the security and privacy of your data seriously. Our AI agent is designed from the ground up with enterprise-grade security measures, ensuring your data is handled responsibly and stays protected.

Built on secure Azure infrastructure

We partner with Microsoft Azure to power our Introw AI agent. This ensures that:

  • Conversations remain private — Azure’s AI models do not share or store your conversation data.

  • Prompt protection is enforced through both Introw’s system design and Azure’s built-in security mechanisms, safeguarding against profanity, prompt injection, and other malicious inputs.

👉 Learn more about Azure OpenAI data privacy here.

Strong privacy & compliance standards

Your data is handled with care and in full alignment with leading privacy and security standards:

  • We are SOC 2 compliant and follow ISO 27001 best practices.

  • Our platform is designed with GDPR principles in mind, ensuring your personal data remains protected and processed lawfully.

  • AI agents can only access the data you’re already authorized to see — nothing more.

  • Access controls and data handling practices are regularly audited and verified.

👉 Learn more about our Security and Compliance certifications in our TrustCenter


AI Agent access is strictly limited to authorized data

When you connect Introw to your CRM, your meeting calendar or other tools.

  • The AI only sees the information you already have permission to access.

  • It never pulls in data from outside your account or organization.

  • All integrations follow your platform’s existing access controls — no special permissions are added or extended.

Summary: why you can trust our Introw AI Agent

  • ✅ Hosted on secure Azure infrastructure

  • No data sharing or storage of conversation content

  • ✅ Protected against prompt injection, profanity, and abuse

  • ✅ AI only accesses data you’re authorized to see

  • ✅ Integrations are permission-aware and scoped

  • ✅ Fully aligned with GDPR, SOC 2, and ISO 27001 standards

  • ✅ View our compliance and security posture at trust.introw.io

For any questions or specific concerns about AI security and privacy, don’t hesitate to contact our support team

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