Certificates allow you to officially recognize partners who complete your training or master the needed skills to sell or support your product or service. You can enable certification for any course and set the criteria required to earn it.
Create a certificate
Click Create Certificate and define the following:
Certificate Name
Example: "Certified Product Specialist"Validity Period
Example: valid for 1 yearIssued by
Example: dynamic person like the partner manager or a specific person who always appears as the certificate issuer, for example: Head of partnerships, CEO, etc.
Update the certificate
Once the certificate is created, you can update its description or branding at any time. This includes:
Editing the certificate description
Updating branding elements such as:
Background color
Custom background image
Edits take effect immediately and will appear on all newly issued certificates.
Note: Previously issued certificates are not updated retroactively.
How certification works
Partners can receive a certificate when they:
Complete a course
Pass all required quizzes
Get one assigned manually via the peopel list on the partner detail page.
Certificates are generated automatically and stored in the partner's dashboard.
Give certificates
Go to Portal > Certificates
Choose your certificate
Give them to uncertified partner contacts
Issue and notify the partner contacts about the certificate
Where can partners access Certificates?
Once issued, partners can access it from the partner portal or download it directly from the certification email.
Sharing a Partner Certificate on LinkedIn
Once your partner has earned a certificate, they can share it directly from your partner portal to LinkedIn. This is a quick way to showcase their achievement, highlight expertise, and celebrate their partnership with your brand.
How it works:
Your partner logs into the portal you provide.
They navigate to their certificate and click Share on LinkedIn.
LinkedIn opens with a pre-filled post including the certificate image.
They can customize the message and publish it to their network.
Sharing certificates helps increase visibility for both your partners and your brand while making it easy for partners to promote their success.
Adding the issuing organisation's logo on LinkedIn
Introw sends the issuing organisation name to LinkedIn when a certificate is shared. However, LinkedIn does not automatically display the organisation's logo based on the name alone.
To have the logo appear on the certificate in LinkedIn, your partner can follow these steps:
Go to their LinkedIn profile and open the Licenses & Certifications section.
Click on the certificate they just added.
In the Issuing organization field, search for and select your company from LinkedIn's suggestions.
Once selected, LinkedIn automatically populates the certificate entry with your organisation's logo.
Tip: Make sure your company has an active LinkedIn Company Page with a logo uploaded. LinkedIn pulls the logo directly from your Company Page, so it needs to be set up for the logo to appear.