When you have enabled the setting "Require manual acceptance to proceed" on the form automation you will get notified by e-mail that a form has been submitted and you can find them in your navigation under Form submissions

Go to Form submissions in your side navigation

Select the pending form submission and click Decline or Accept

Multi-step approval

Submissions can be routed through multiple approvers in sequence. Each step must be approved before the next approver is notified — giving you full control over review order while keeping every decision visible in the form activity timeline.

Configure approval steps on the form's automation step.
Each approver only sees the submission once all previous steps have been accepted.
A decline at any step stops the workflow and notifies the partner — later approvers don't need to weigh in.
Every accept and decline is logged in the form activity timeline so you can trace how a submission moved through the chain.

AI pre-check before human approval

You can add an AI pre-check step before any human approver. The AI reviews the submission against your acceptance criteria and gives the reviewer:

A clear recommendation (accept or decline) with the reasoning behind it.
Suggested partner-ready communication the approver can send as-is or tweak before replying.

The human approver always makes the final call — the AI step simply gives them context up front so reviews are faster and more consistent. AI pre-check works on every step that comes before a human approval, including in multi-step approval chains.

Duplicate detection and enrichment

Introw will check for records within your CRM to avoid duplication of companies and contacts.
We will not create a new contact based on the exact match with an e-mail address in your CRM and not create a new company based on the domainname.

In case there is more information provided by the partner, that seems to be missing within your CRM, we will enrich the data properties with this info.

Ex. If you request your partner to provide an email-address and phone number for a lead that the share and Introw detects there is an exact match for the email but the phone number is not filled in your CRM, we will use the data from the partner and enrich this value in your CRM.