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How to manage form submissions?
How to manage form submissions?
Wouter Moyaert avatar
Written by Wouter Moyaert
Updated over a month ago

When you have enabled the setting "Require manual acceptance to proceed" on the form automation you will get notified by e-mail that a form has been submitted and you can find them in your navigation under Form submissions

  • Go to Form submissions in your side navigation

  • Select the pending form submission and click Decline or Accept


Duplicate detection and enrichment

Introw will check for records within your CRM to avoid duplication of companies and contacts.
We will not create a new contact based on the exact match with an e-mail address in your CRM and not create a new company based on the domainname.

In case there is more information provided by the partner, that seems to be missing within your CRM, we will enrich the data properties with this info.

Ex. If you request your partner to provide an email-address and phone number for a lead that the share and Introw detects there is an exact match for the email but the phone number is not filled in your CRM, we will use the data from the partner and enrich this value in your CRM.

Form activity

You can collaborate with your partner on their submitted forms and see all historical events on this form submission like comments and acceptance.


Example of the mail you will get on a form submission.

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