From the partner side, Introw turns MDF into a self-service flow. Partners request funds, track approval status, and file claims with invoices directly from their portal — no email chains, no chasing for status updates. This article walks through that flow end to end.
Step 1: Submit a funding request
From the MDF dashboard in the partner portal, partners see every fund they're eligible for, along with available balance and submission deadlines. To request funds, they click New request on the relevant fund and fill in the embedded request form — typically campaign name, requested amount, planned activities, expected outcomes, and any supporting attachments.
Once submitted, Introw routes the request through the approval workflow you've configured on the fund.
Step 2: Track approval status
Partners can follow every request through its full lifecycle from their dashboard. Introw shows the current status (pending, approved, declined, or adjusted), who is reviewing it, and the expected decision timeline.
If your team adds a comment or requests changes on the request, the partner sees it instantly in the request timeline — and can reply back in the same thread. Every accept, decline, and comment is logged, so both sides have one source of truth on what was decided and when.
Step 3: Run the campaign
Once approved, the request is reserved against the fund's available budget. Partners can see exactly when proof of execution is due and when claims need to be submitted — so they're never surprised by a deadline.
Step 4: Submit a claim with proof of execution
After running the campaign, partners file a claim against the approved request. From the request page in their portal, they click Submit claim and provide:
Proof of execution: Screenshots, performance reports, attendee lists, post links, or any artifact that shows the campaign ran as planned.
Actual spend amount: What the campaign actually cost, which may be lower than the approved amount.
Step 5: Attach invoices
Partners upload invoices directly to the claim — no email back-and-forth, no separate finance portal. Introw stores every invoice next to the original request, the approved budget, and any attached pipeline, so your team reviews everything in context.
Once your team approves the claim, Introw deducts the payout from the partner's available budget in real time and updates the dashboard. If your team requests changes or rejects the claim with a comment, the partner sees the update instantly and can respond in the same thread.
What partners see in their dashboard
At any moment, partners get full visibility from a single MDF dashboard:
Budgets at a glance: Available, pending, and consumed funds.
Approval and payout status: Real-time progress on every request and claim.
Campaign history: Every active and past initiative in one place.