Introw's Copilot card integrates directly into your HubSpot ticket view, enabling you to:
Collaborate with partners: Assign and manage tickets with partners directly from HubSpot.
Streamline workflows: Eliminate the need to switch between Introw and HubSpot.
Enhance communication: Track ticket updates and partner interactions effortlessly.
How to Use It:
Locate the Copilot Card: In your HubSpot ticket view, you’ll see the Introw Copilot Card. If not, check out this article!
Share and collaborate: Share tickets and collaborate with partners with a simple click straight from HubSpot.
Off portal partner experience: Your partner can provide updates directly from his inbox and is not required to go into the partner portal.
All comments made by you or your partner on the ticket detail in Introw are synced instantly as notes in HubSpot.
Check out the video below on how your team can collaborate with your partners on support tickets and how your partners can provide off-portal updates to reduce the friction of logging into the partner portal.
Integrate Introw with Slack and stay updated seamlessly
All updates on tickets can be pushed into your linked Slack channels so you don't need to leave your favourite communication tool. Learn more about how to set this up in this article.
