Effective commission structures are the cornerstone of a successful partnership program. This guide outlines how to create, manage, and assign commission plans to ensure your partners are incentivized accurately and payouts remain transparent.
🎥 Watch the video below to see how commissions work in action and how Introw keeps everything clear for you and your partners.
Creating a New Commission Plan
To establish a new incentive structure, navigate to Commission > Plans of your admin navigation.
Define Plan Parameters: Select Create New Plan and provide a descriptive name (e.g., "Demo to deal bonus 2026").
Establish triggers (filters): Specify the deals that are eligible for the commission, such as "Customer Payment Received" or "Contract Signed."
Set Reward Logic: Choose between a percentage-based model (e.g., 15% of total contract value) or a flat-fee structure.
Configure frequency: Determine if the commission is a one-time acquisition fee or a recurring percentage for the life of the subscription.
These flexible settings allow you to define how commissions are calculated while keeping all information visible and up to date for both your team and your partners.
Bringing transparency to partners
Introw calculates and displays outstanding commissions for each partner once a deal reaches the relevant stage. This transparency helps partners clearly understand what they’ve earned and what they can invoice.
Here’s how it works
Commission invoice generation – As deals progress, Introw calculates commission amounts based on your defined plan and displays them in the partner’s portal experience.
Partner visibility – Partners can see all outstanding commissions, including details like deal name, value, and applicable percentage or fixed amount.
Invoice upload – When ready, partners can upload their invoices directly to the related commission record within Introw.
Linked documentation – Each invoice is automatically linked to the correct deal and commission entry, keeping your records organized and easy to trace.
This process reduces back-and-forth communication, prevents misalignment, and gives partners full confidence in the amounts they’re invoicing.
Streamlining the flow to finance
While Introw doesn’t process payouts directly, it helps your finance team work more efficiently by connecting all relevant commission and invoice data in one place.
Typical workflow
Commission granted - when you create a Commission statement, we will inform your partner that they have earned commission. This is send to the partner finance email address entered on the commission statement.
Invoice submission – Once a partner uploads their invoice, Introw notifies your team for review. The partner can upload their invoice via the portal or by simply replying to the email and attaching the file in an attachment. The Owner of the statement and the internal finance team email will be notified.
Approval flow – The user can review each invoice against the commission data, approve or request clarification, and forward it to finance.
Finance review – The finance team receives all approved invoices along with supporting deal and commission details, making reconciliation faster and clearer.
Mark as paid – After payment is completed, the invoice can be marked as paid in Introw to maintain a full record of commission activity.
By guiding invoices through this built-in approval and tracking flow, Introw ensures every stakeholder partner, partner manager, and finance stays aligned on commission status. This creates a transparent, auditable process from deal to payment confirmation.