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Update your partner rooms

Learn how to update or replace the partner experience of your partner rooms.

Wouter Moyaert avatar
Written by Wouter Moyaert
Updated over 2 months ago

How to update the experience from a partner room?

A partner room is linked to a partner experience and this defines the look and feel and which content or information will be present within the room.
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Once your partner room is created, you can not remove or unlink the partner experience but replace it with another experience as otherwise your partner would not be able to enter their room if there was no experience assigned.
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If you want to start a room from scratch for a partner you can delete the partner from Introw and re-add them so the room link no longer exists.
Make sure your partner is informed before you do this, in case you have already shared a partner room link with them.

Via the partner overview

  • Go to the partner overview and select your partners

  • Click "update experience"
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  • Choose which experience you want to apply to the room of the selected partners.
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  • Click on "Link Partners" and Introw will update their rooms with the selected partner experience.

Via the experience builder overview

  • Go to the experience builder overview and select your experience

  • Click "Link Partners" via the link icon or the 3 dots.

  • Choose which partners you want to link to that template.

  • Click on "Link Partners" and Introw will update their rooms with the selected experience.

  • Optionally, you can send a message to your partner to notify them that their partner room has been updated.

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